iCollect is used by many well known New Zealand businesses, both large and small, to help eradicate their bad debt problem. Of course, confidentiality and discretion prevent us from listing our clients but below you can see extracts from just a few of our delighted clients
Clean Corp had used various debt collection organisations. None had been truly effective or responsive for a variety of reasons. We had debtors who continually ignored us. We wanted to bring "urgency" and "a consequence" to their lack of action in paying us. We wanted to maintain and control the process of debt collection without destroying the relationship whilst maximising our debt owed. iCollect enabled us to do all of these things at an affordable rate, simply and in real time. Our internal people were able to be held accountable for the outputs rather than thinking they could just dump the problem on to someone else. The results spoke for themselves. In the first week we loaded 47 debtors. 22 paid within 10 days, 9 entered into arrangements to repay and a further 6 responded awaiting outcomes. As usual, there were those who refuted and took the hardline and we passed these through to iCollects debt collection arm, Guardian Credit Services. The results were astounding. We are an ongoing client of iCollect as a result and highly recommend their services.
- Clean Corp
We have used iCollect in our law firm for some time now and I love it. It gives me the flexibility to control when debtors are contacted, but provides the level of demand required to show we are serious about recouping our debts. In our work it is important that the lawyer maintains a relationship with the client and with iCollect the impression that a different company is chasing the debt is perfect for us. We have recouped a significant amount of debt after just the first or second letter sent via iCollect, however the ability for GCS to seamlessly take over if the results are not in our favour is an easy and efficient way for us to be on top of debt collection. Easy to use, monitor and results achieved.
- AW, Accounts Administrator. Law firm
We have been using the icollect system for approximately 5 years, During this time we have found it a very effective business tool in the collection of our overdue accounts. It certainly gets a response and the letters are very well worded so as not to offend our customers. From our point of view it is a very simple system to use. By using iCollect letters first we find we have less bad debts occurring. We have no hesitation in recommending this system to improve cash flow.
- Laser Plumbing Napier
Thank you very much for your help. Amazing service!
- David Stutz, Director, Aeon Energy Solutions
So far it has been excellent in getting us some old outstanding invoices paid, and I am stoked I am not paying our lawyer ridiculous monthly amounts to do the same job!
Thank you so much for the hard work of your exceptional team. While I do not use the service a lot, every time is perfect.
- Nadine - Bookkeeper
Just a thank you note from a very satisfied customer, Programme is very user friendly and what’s more it works!!!!! 4 instant payments out of first 5 debtors loaded. We just have to remember not to post out letters in our own pre printed envelopes!!!!!! Should have checked out iCollect ages ago.
Thanks very much. Really impressed with your service. Thanks, Kyle
- Kyle - Summit Mortgages
A big thank you to iCollect, just received payment for a job we did in November, after sending out your first letter! Very impressed.
- J Rooke, Logan Signs
I have tried the iCollect system for three months and am pleased with the results.
- Mahon Roofing
Sold my business in February this year, and have recovered all monies owing. So don’t need your services anymore. I was impressed with your services and will recommend them to others.
Icollect works well for us, it saves us time and money with no debt collection fees to pay. It takes the hassle out of dealing with our overdue accounts and debt
- Auckland College of Education
We have been so impressed with iCollect that we have recommended the system to others. The system is easy to use and is just part of our monthly routine
Thanks to your programme, our one reluctant payer has settled his account without need for further action. I am very impressed with the service and would not hesitate to use it again or recommend it to others.
- Blue Forsyth
You guys are awesome and I LOVE iCollect! It's paid for itself over and over again in the last 12 months!
- Clare, Great Southern Waste
Your program has got us so much more results than Prushka, we have been using for the last 5 years!
- Glitz Gymnastics Academy
Your software has worked well for us. It paid for itself on the first mail out with some debts we thought written off, recovered within the week.
- Orchestra Foods
Just recommended your system to someone again – done it several times now, and it just occurred to me I’ve never told you how well it’s worked for us. It works a treat! – thank you! J The bank is always amazed how clean our debtors ledger is.
- Stuart, South City Print
I love this package. It is the easiest one I have ever used. Good work.
- Lowe’s Hardware and Hire
Our customer has paid in full, your initial letter did the trick perfectly, thank you. We will not hesitate to use your services again in the future if we need assistance to recover debts.
- Rachel Taylor, Jan Lambert Design
We would like to also thank you for all your help with our overdue accounts in the last 2 years. The software has helped us recuperate nearly 250K in outstanding debt over the last 18 months. The best money we have spent.
- Tracey Ringrose - Taege
Find the program wonderful, its saved me the awful job of having to phone all the debtors
- Truebridge Calendars
Just a heads up, my debtor has paid his debt to me and it is now zero after making weekly payments. Thank you, you have been so helpful, I really appreciate it!!