When Should You Use a Debt Collection Agency? Signs to Watch For

Chasing unpaid invoices can be a full-time job—but it shouldn’t be your job.

Many business owners wait too long to engage a professional debt collection agency, losing money and time in the process.

 

5 Signs It’s Time to Get Help:

1. Your Emails and Calls Are Being Ignored - Silence is not golden, it’s a red flag.

2. The Invoice Is Over 30 Days Late - The longer a debt remains unpaid, the less likely it is to be collected.

3. The Debtor Has Disputed the Invoice Unreasonably - A third party can often mediate disputes objectively.

4. Your Cash Flow Is Being Affected - Waiting on payment shouldn’t stop you from paying your own suppliers or staff.

5. You’re Spending Too Much Time Chasing Payments - Time is money, focus on growing your business, not collecting old debts.

 

What a Debt Collection with iCollect Can Do:

1. Improve recovery rates through professional communication - not your company branding and the debtor thinks Guardian Credit Services is engaged. 

2. Provide the wording and tone for a debtor to take the action seriously. 

3. Maintain a respectful but firm approach while giving them our clients bank account details and contact details to handle the matter directly with the debtor. 

 

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