If you run a business, chances are you've dealt with a customer who didn’t pay on time, or at all. It’s frustrating, time-consuming, and it directly impacts your cash flow. That’s where debt collection comes in. But what exactly is debt collection, and how does it work?
What Is Debt Collection?
Debt collection is the process of recovering money owed by individuals or businesses. It usually starts after an invoice remains unpaid past the agreed terms, and can be handled internally or outsourced to a debt collection agency.
The Debt Collection Process (Simplified):
Invoice Reminder: You send an overdue notice to the client.
Final Warning: A formal reminder or demand letter is sent.
Outsourced Recovery: If unpaid, the debt may be passed to an agency.
Legal Action (if required): If all else fails, legal action may be taken.
Why It Matters:
Unpaid invoices create financial pressure, slow down growth, and can damage supplier relationships. The sooner a debt is addressed, the more likely it is to be recovered—before it becomes bad debt.
Understanding the basics of debt collection helps you act early, recover faster, and maintain your financial health. That is where iCollect can help you along that journey when it comes time to send letters that explain a debt collection agency is involved and payment is to be made.
Check out how iCollect works here.
